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CCA Professional Affiliate
Professional Affiliate
Communication Skills Training that changes behaviour and ability.
The complete Call and Contact Centre Communication Skills training Solutions from an award winning company providing interactive and highly effective communications skills training packages, e-learning solutions, customised and generic training courses.
for all
Call and Contact Centres: Customer Service, Arrears and Debt Collection, Sales and Negotiation, Internal and External Customer Contact.
Upcoming Industry Events
Working with TrainTalk >>
A new direction for call and contact centre
training - Platform-e >>

Download the latest TrainTalk literature in pdf format:
3 Innovative Journeys to Call Handling Success >>
Communication Skills Training Solutions >>

New TrainTalk Electronic Press Kit now available to view online:
View TrainTalk EPK >>
Welcome to the TrainTalk web site. If you are new to the site we would suggest taking a couple of minutes to complete the Telephone Communication Skills Health Check before proceeding any further.
This will question your approach to training and help you in getting the best out of the site.
The latest development in Call and Contact Centre training e-learning. Training that is easy, convenient and puts you in control, click here for an overview or visit the dedicated web site
Product Guide:
Unsure of the most suitable training method for your Call and Contact Centre staff? Take a look at the TrainTalk product guide to find a solution suitable for you.
View Product Guide>>
Training Courses
2 and 3 day training courses
Arrears Collection
and Customer Service
Communication Skills Training Courses for
Call and Contact Centres.
Contact us >>
For further information please contact V1.02 the sole UK distributor:
01206 562069
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Company Profile
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